Why is Rocket Money taking my Money?
If you see a charge from Rocket Money but don't recall having an account with us, it's possible that an authorized user on the bank account is paying for a Rocket Money service with the shared bank account. Please be sure to check with them about any possible charges!
Will Rocket Money take my money?
If Rocket Money thinks a certain bill is too expensive, they may offer to negotiate that bill on your behalf. But they'll also take a cut of the savings—which kind of defeats the purpose. Rocket Money charges 30–60% of the amount they help you save for the year.
Does Rocket Money charge a fee?
Rocket Money is a free service to use, but we also provide optional paid services to help you save money. Learn about them here! At Rocket Money, we're committed to fostering your financial prosperity.
How do I cancel rocket money subscription?
Easily cancel a subscription by tapping the three dots next to the charge. You'll see how much you'll save per year by canceling the subscription, which you can do by selecting “Cancel for me.” Enter that subscription's login information and click cancel.
What is the Rocket Money controversy?
The complaint alleges that the manipulative design of Rocket Money's interface and its misleading representations to consumers are unfair, deceptive, and abusive practices under the Dodd-Frank Act. While Rocket Money advertises itself as free, the labyrinthine design of its sign-up process extracts fees from users.
Why is Rocket money being sued?
In June, a California resident sued Rocket, alleging that the lender made unsolicited calls and sent text messages to consumers who registered their phones on the DNC registry. Rocket, in response, also dismissed the lawsuit as baseless.
What are the cons of rocket money?
- Pay for Rocket Money Premium to unlock most features.
- Pay for successful bill negotiations on top of paying monthly membership fee.
- Canceling Rocket Money Premium takes several steps.
- No real-time account syncing for free members.
Can I trust Rocket Money?
Is Rocket Money safe? Rocket Money utilizes the same security technology as banks do including 256-bit encryption. Its partner, Plaid, is trusted by many prominent fintech companies including Venmo. In short, Rocket Money is about as safe as any online financial service can be.
Why did Rocket Money charge me 60?
During the sign up process, users are asked to choose a percentage of the annual savings negotiated to pay to Rocket Money as the negotiation fee. The choices range from 30-60% of the total savings negotiated over the first 12 months.
Is it hard to cancel Rocket Money?
To cancel Rocket Money on the app:
Click on Premium Membership. Scroll down and tap Manage (Note: If you do not see this option, you may have already canceled your Premium membership.) Drag down the slider to $0. This will change the Update Subscription button into a Cancel Subscription.
Can you cancel Rocket Money at any time?
While there are some cancellations that can be processed and completed the same day you submit your request, we do say that cancellations can take up to 10 days to account for the time it can take us to contact other services' support teams and process the cancellation request with them.
How does rocket money know my subscriptions?
Rocket Money uses advanced algorithms to analyze your transactions and automatically identify your subscriptions and bills. If you are missing subscriptions, first make sure that you have linked the account that you pay the subscription with to Rocket Money.
How do I get a refund from rocket money?
- To get started, open Rocket Money, tap on the '🔔' icon in the upper right corner, and find the notification you received about the fee.
- From there tap the 'Request a refund' button.
- Tap 'Get Started'
- Read from our script when you request that overdraft refund then tap 'Done'
- Let us know if you were able to get a refund!
Does Rocket Money affect your credit score?
If you're interested in regularly checking your credit score, the Rocket Money app lets you do so, without hurting your credit. The Rocket Money app uses credit information from Experian™ and uses the VantageScore® model to assess your creditworthiness.
How much is Rocket Money per month?
| Cost: | $4–$12 per month for premium version |
|---|---|
| Average app rating: | 4.4 |
| Account syncing capabilities: | Yes |
What is the old name for rocket money?
Rocket Money (formerly Truebill) is a leading personal finance app with the mission to empower people to live their best financial lives.
What was the name before Rocket Money?
Rocket Money (formerly known as Truebill) is a leading personal finance app with a mission to empower people to live their best financial lives.
How do I contact Rocket Money?
- Chat with Support: the quickest way to get in touch with the Support team. Available on the Rocket Money app or click here to start a chat with our Support team.
- Email with Support: send an email to support@rocketmoney.com from the email address associated with your Rocket Money account.
Does rocket money actually lower bills?
Yes, Rocket Money can really lower your bills when you use its bill concierge service, which is available on a Premium account. Rocket Money has direct relationships with popular cable, cell phone, and internet companies, allowing them to negotiate your bills to a price you're more comfortable with.
What's better mint or rocket money?
Mint is a budgeting app first and foremost, whereas Rocket Money is a personal finance app with budgeting, credit reporting, and bill negotiation features. This means Mint is more comprehensive for creating custom budgets and managing your spending, but Rocket Money has more features overall.
How many people use rocket money?
Rocket Money has over 3 million users that use the app to manage their finances, but what about the makers of Rocket Money themselves?
Is there a better app than Rocket Money?
Several alternatives to Mint and Rocket Money are available. Free options include Goodbudget, SoFi Insights, Empower, and Money Manager. Other budgeting apps like YNAB (you need a budget), Quicken Simplifi, Monarch Money, and PocketGuard have a nominal cost.
Does Rocket Money take a percentage of savings?
Bill Negotiation Fee: If we successfully negotiate your bills and secure you savings, we'll charge a fee based on 30% - 60% of your first year's savings. You decide the percentage within this range!
Is Rocket Money insured?
Funds deposited in the savings feature are insured by the FDIC up to the maximum allowed by law, which is currently $250,000 per for an individually-owned account and $250,000 per owner for jointly owned accounts.
Why does rocket Money need my bank info?
We use this data to display your accounts, transactions, and even subscriptions inside the Rocket Money app.
